StayDirect Privacy Policy

Last updated:

Aug 25, 2025

Effective Date: 8/25/25

StayDirect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about property hosts, guests, and visitors who interact with our platform and services.

1. Information We Collect

We may collect the following types of information:

  • Guest Information: Name, email address, phone number, booking details, preferences, and stay history.

  • Host Information: Account registration details, property information, and billing details.

  • Technical Information: IP addresses, device identifiers, browser type, cookies, and usage data when accessing our website or platform.

2. How We Use Information

We use the information we collect to:

  • Provide and improve StayDirect’s services, including AI-powered guidebooks, booking pages, and email automation.

  • Enable hosts to communicate directly with guests.

  • Deliver personalized recommendations and property-related content.

  • Support remarketing efforts: Guest contact information (such as email addresses) may be used by hosts through StayDirect’s platform to send follow-up offers, local guides, and repeat booking opportunities.

  • Ensure compliance with applicable laws and for security purposes.

3. How We Share Information

We do not sell guest or host information to third parties. Information may be shared in the following limited circumstances:

  • With Hosts: Guest data is shared with the specific host(s) of the property a guest books or interacts with, so that hosts can provide service and send direct remarketing communications.

  • With Service Providers: We may share data with trusted vendors who assist with hosting, email delivery, analytics, payment processing, and customer support.

  • For Legal Reasons: We may disclose information when required to comply with applicable law, enforce our Terms of Service, or protect rights, property, or safety.

4. Guest Data & Remarketing

StayDirect provides tools for hosts to re-engage with past guests. Guest data collected via our platform may be used by hosts to:

  • Send personalized offers and promotions.

  • Share property updates, seasonal guides, and local event newsletters.

  • Provide booking links to encourage direct reservations without third-party fees.

Guests may opt out of such communications at any time by using the unsubscribe link in emails or contacting the host directly.

5. Data Retention

We retain personal data as long as necessary to provide services to hosts and guests, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data.

  • Opt out of direct marketing communications.

To exercise these rights, please contact us at [Insert Support Email].

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

8. International Data Transfers

If you access StayDirect from outside the United States, your data may be processed in the U.S. or other countries where our servers or partners operate.

9. Children’s Privacy

StayDirect is not intended for children under 16, and we do not knowingly collect data from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
StayDirect
Email: Dan@staydirect.ai
Website: www.staydirect.ai